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Survey Feedback Email

Customer Experience Survey

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How can we improve?

We’d like to know more about your recent Help Desk experience! Please take a couple minutes to fill out our survey. Your feedback truly helps us improve our products and services.

Overall, how would you rate the quality of your customer service experience?*
- Very positive
- Somewhat positive
- Neutral
- Somewhat negative
- Very negative
How well did your Help Desk Technician understand your questions and concerns?*
- Extremely well
- Very well
- Somewhat well
- Not so well
- Not at all well
How did the Help Desk Technician explain the solution to your question or problem?*
- Extremely well
- Very well
- Somewhat well
- Not so well
- Not at all well
How likely is it that you would recommend My Service Depot/Smart Service to a friend or colleague?*
Not at all likely Extremely likely Extremely likely
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Do you have any other comments you'd like to share about your Help Desk experience or about our software in general?

Request a free demo for your own personal Smart Service tour!

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