Smart Service CEO Skip Stringfield has been designing software that service companies love to use for over 20 years. He also enjoys his family, DJ-ing, and relaxing on his farm.
At My Service Depot, we’re proud to serve the hard working service professionals that make up society’s backbone. Whether it’s HVAC, plumbing, fire protection, landscaping, or something as specialized as pet food delivery, we believe strongly in the value of the work our customers do. That’s why we’re excited to announce the brand new Smart Service Scholarship.
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Few things are more taxing than running a service business. Between management demands and the demands of the work itself, it’s tough to set aside the time to schedule a software demonstration (even if it’s easy to see how software could benefit your business). Our solution? Smart Service TV!
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For years, the work order app iFleet has been leading the charge for mobile-minded field service companies all over the world. During this time, this stellar mobile app was exclusive to iOS devices, namely the iPhone, iPad, and iPod Touch. Tens of millions of work orders were pumped through iFleet during this span. At My Service Depot, we’re proud to announce that this number is about to balloon even further. As of last week, iFleet is no longer bound by iOS exclusivity. That’s right, iFleet is now available on Android devices. Outfitting a workforce with the industry-leading work order app just got a whole lot easier. With both Android and iOS support, iFleet (and by extension, Smart Service) are now available across the […]
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Do you wish your service company had a better way to make sales in the field? Would you like to turn your sales reps into completely self-sufficient sales champions? Do you crave the ability to move from the moment you first contact a lead to the moment work is completed—in the same software system? Well, we’ve got some good news! This week, our team proudly unveiled the solution to all of your problems. Ladies and gentlemen, I’m proud to announce Routzy, the ultimate mobile sales tool! What is Routzy? Routzy is a do it all sales center condensed into a spiffy, intuitive iPad app. Give your reps Routzy, and you’ve given them a customer database that goes wherever they do. Watch with […]
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I don’t think it’s an overstatement to say that Smart Service answers every need facing the modern service company. We harnessed twenty years of service industry software experience when developing this product. As a result, there’s almost nothing it can’t do. Once you get lost in all of Smart Service’s functionality, it’s easy to overlook the software’s most basic function: scheduling jobs! This video will walk you through scheduling and dispatching a job in the Smart Service system. Get a firsthand look at the basics! If you’d like to see more, consider requesting a demo to enjoy your own personal Smart Service tour.
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Throughout my career I’ve watched as more and more business transactions have moved to the internet. Even in the business-to-business sphere, it seems more deals are happening online than off. The convenience of making exchanges in this manner benefits everyone involved, but I feel it’s still important to put a personal touch on things. That’s why I’m proud to present this video tour of our headquarters: We’re not just another faceless software company. We’re a closely-knit group of real people, and we care about our customers. Every person in our building is here to make sure our customers’ experiences with our products are fantastic. To read more about our company and the people that make it up, check out our […]
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Is your business ready to embrace the paperless revolution and go mobile? If you’re on the fence about augmenting your job process with service software, Plumber Magazine has a fantastic article profiling a company that did just that: Seattle’s Jim Dandy Sewer & Plumbing. The piece is a must-read, so be sure to check it out. The Plumber Magazine article does a great job of detailing the progressive thinking and managerial prowess it takes to make dramatic improvements to a business. Here are some of the highlights: “The software adoption has paid off in many ways, not the least of which is a newfound confidence for Spencer based on the power of real-time communication with the field.” “I was able to […]
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The most talented technician in the world can't do anything for your company unless he or she has the tools required to meet your customers' needs.
It’s no secret that working in the construction industry can be both physically and mentally demanding, but you may not have considered just how tough the average job site can be on your smartphone.
More and more business owners turn to payroll providers like ADP to avoid the hassle of handling payroll themselves. Payroll service providers can help mitigate problems that arise once you factor in local taxes, overtime hours, and other variables. Even though these companies provide a valuable service, one should understand the true cost of payroll outsourcing.
