As the Smart Service Marketing Manager, Ben manages the Smart Service website, occasionally contributing an article or two to the blog. Off the clock, Ben enjoys film-making, basketball, and cats.
Smart Service has been helping field service companies streamline their operations and increase efficiency for over twenty years. We pride ourselves on keeping our software reasonably priced to maintain our ability to help companies of every shape and size. We’ll even help companies secure financing to help them get up and running more quickly. For these reasons we’re very pleased to announce our latest award.
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On the Smart Service Blog, we strive to provide our readers content they’ll find valuable in the day to day operations of their service businesses. To do this, we’ll occasionally team up with other industry leaders. Such is the case this week, with the publication of the article 5 Common Field Service Accounting Errors on Capterra’s hugely popular field service management blog.
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For most businesses, a software purchase marks a major change in operations. If mishandled, these transitions can induce stress and end in tears. This is exactly why the Smart Service team holds your hand through the implementation process. It’s important to us that our customers get up and running smoothly, so we’ve designed the following series of steps to make sure every customer hits the ground running.
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Upgrading to an enterprise software system is a major decision for any company. Before taking this leap of faith, it helps to hear from someone who has stood on the same precipice. Sears Heating & Cooling represents one such entity, and we’re pleased today to offer their story.
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We all love the cloud, but over reliance can be a recipe for disaster.
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At My Service Depot, we continually strive to improve our products. That’s why we’re particularly proud of Smart Service update 94. In terms of enhancements and improvements, this release marks one of our biggest ever. So, let’s dive right in and look at the highlights!
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Business software can get pretty complex. In fact, most users call it quits after learning what it takes to simply use a program. Few have enough time or patience to learn how their software works. In some cases though, knowing the basics comes in handy. Case in point: Intuit Sync Manager.
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Field sales is a tough racket. With all the travel, appointments, forms, and presentation materials, keeping things organized can sometimes feel like a lost cause.
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Earlier this week, we took a look at pre-notifications in iFleet, a brand new feature that sends reminder notes to customers before technicians head to their location to perform a service. Today, we’re going to examine a related feature: management notifications
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Here at My Service Depot, we’re always seeking ways to improve our field service software and give our loyal customers more bang for their buck. That’s why we’re particularly proud of our latest iFleet development: customer pre-notifications.
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The most talented technician in the world can't do anything for your company unless he or she has the tools required to meet your customers' needs.
It’s no secret that working in the construction industry can be both physically and mentally demanding, but you may not have considered just how tough the average job site can be on your smartphone.
More and more business owners turn to payroll providers like ADP to avoid the hassle of handling payroll themselves. Payroll service providers can help mitigate problems that arise once you factor in local taxes, overtime hours, and other variables. Even though these companies provide a valuable service, one should understand the true cost of payroll outsourcing.
