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Company History
My Service Depot was founded nearly twenty years ago by software whizkid Skip Stringfield. While working as a hired hand for a lawn care company, Skip recognized a void in the software offerings catering to his niche. Immediately, he set to work. Skip’s QuickBooks add-on Smart Service was a service industry game-changer, offering functionality above and beyond what was available at the time. Two decades later, Smart Service is still leading the pack. Twenty years of experience and customer feedback informs every one of My Service Depot’s software offerings, including our latest and greatest, the mobile app iFleet.
Training and Support
Even the most advanced software is worthless if you don’t know how to use it. At My Service Depot, our implementation team will make sure you get the training you need to hit the ground running. Become a customer and you’ll receive two one-on-one training classes designed to help your business set up Smart Service in a way that makes sense for your industry and job process. We invest in your success like no one else in the service software field.
If you run into a problem further down the line, our unrivaled Help Desk will pick up the slack. A team of experienced technicians await, each raring to answer your software questions. Call us during regular business hours (8:30 AM – 5:30 PM EST, Monday through Friday), to connect with a genuine Smart Service expert. In an era when most companies are pushing clients into long phone queues, we’re looking for ways to provide more personal help to our customers.
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Our Four-Part Guarantee
- You’ll have the best software experience that you’ve ever had. We love our customers, and we listen. We are constantly looking for ways to deliver the best products and services on the market.
- We’re here when you need us. If you have a technical problem with Smart Service, we’ll fix it. It’s just that simple.
- We will continue to improve our products. New features and bug fixes will be made available in regular content updates. (Check out our updates page to stay on top of what’s new.)
- We offer new customers a 30-day money back guarantee for all Smart Service software (some restrictions apply—see the details).
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Management Team
Skip Stringfield
Chief Executive Officer
Julie Bevelander
Chief Financial Officer
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Product Specialist Team
Mike Brendus
Account Executive
Rick Driskill
Account Executive
Mike Evans
Account Executive
James Martini
Account Executive
Lucas McCarty
Account Executive
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Client Support Team
Luke Askins
Customer Account Manager
Nuwriy Nienkirchen
Customer Support Manager
Drew Barman
Help Desk Technician
Kyle Bird
Help Desk Technician
Jasmine Carey
Help Desk Technician
Dylan Caudill
QA / Technical Specialist
Josh Clark
Help Desk Technician
Joseph Daniel
Help Desk Technician
Taylor Danison
Data Conversion Specialist
Randy Legair
Help Desk Technician
LaStephanie Walker
Help Desk Technician
Cody Wright
Help Desk Technician
Jacob Zimmerman
Help Desk Technician
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Development Team
Randy Breneman
Developer
Henry Lau
Developer
Rein Shope
Developer
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Implementation Team
Jacob Blair
Implementation Specialist
Jess Spaulding
Implementation Specialist
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Creative Team
Mahrukh Karimi
Content Marketer
Dan Tamkin
Web Designer
Ben Yackshaw
Marketing Manager
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